Issues processing payments for some merchants

Resolved

Partial outage

Started about 1 month agoLasted 1 day

Affected

Acquiring & PSP API

Updates

Resolved
September 10, 2024 at 12:03 PM
Resolved
September 10, 2024 at 12:03 PM
This incident has been resolved.
Monitoring
September 10, 2024 at 7:41 AM
Monitoring
September 10, 2024 at 7:41 AM
We see that provider has fixed the issue, we see no errors anymore. We're monitoring the system and will update within several hours.
Investigating
September 09, 2024 at 10:00 AM
Investigating
September 09, 2024 at 10:00 AM
Cloud provider has some infrastructure issues which cause failures in payment processing for some merchants. We are in contact with provider support to resolve this asap.

Intergiro - Issues processing payments for some merchants – Incident details