Intergiro - Notice history

All systems operational

2d API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

3d API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 99.98%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Acquiring & PSP API - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 99.94%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Customer Portal - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 99.99%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Introducers Portal - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 99.99%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Merchant Portal - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Mobile Apps - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

intergiro.com website - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Onboarding - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 99.99%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Payment Processing - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

DaaS - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Staging environment - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

We're experiencing some problems with user authentication for most of our customer facing products. Our team is currently working to restore the service. We apologize for any inconvenience
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2024

Issue with monitoring
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Cloud infrastructure maintenance
  • Completed
    November 20, 2024 at 11:15 PM
    Completed
    November 20, 2024 at 11:15 PM
    Maintenance has completed successfully.
  • In progress
    November 20, 2024 at 7:00 PM
    In progress
    November 20, 2024 at 7:00 PM
    Maintenance is now in progress
  • Planned
    November 20, 2024 at 7:00 PM
    Planned
    November 20, 2024 at 7:00 PM

    We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected.

Issue with monitoring
  • Resolved
    Resolved

    We had an issue with monitoring producing false incidents. All systems are operational, no services were affected. We apologise for the inconvenience.

0.njvguphrwef4: Incident with Acquiring & PSP API
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Oct 2024

Databases maintenance
  • Completed
    October 23, 2024 at 1:46 AM
    Completed
    October 23, 2024 at 1:46 AM
    Maintenance has completed successfully.
  • In progress
    October 22, 2024 at 10:00 PM
    In progress
    October 22, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    October 22, 2024 at 10:00 PM
    Planned
    October 22, 2024 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
Databases maintenance
  • Completed
    October 16, 2024 at 1:00 AM
    Completed
    October 16, 2024 at 1:00 AM

    Maintenance has completed successfully.

  • Update
    October 15, 2024 at 10:00 PM
    Planned
    October 15, 2024 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
  • Planned
    October 15, 2024 at 10:00 PM
    Planned
    October 15, 2024 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
API endpoint incident
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Cloud infrastructure maintenance
  • Completed
    October 09, 2024 at 7:29 PM
    Completed
    October 09, 2024 at 7:29 PM
    Maintenance has completed successfully.
  • In progress
    October 09, 2024 at 5:00 PM
    In progress
    October 09, 2024 at 5:00 PM
    Maintenance is now in progress
  • Planned
    October 09, 2024 at 5:00 PM
    Planned
    October 09, 2024 at 5:00 PM

    We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected

Oct 2024 to Dec 2024

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