Issue with file management

Resolved

Partial outage

Started about 2 months ago Lasted about 1 hour

Affected

3d API

Customer Portal

Introducers Portal

Mobile Apps

Onboarding

2d API

Updates

Resolved
March 07, 2024 at 1:37 AM
Resolved
March 07, 2024 at 1:37 AM
Fixed has been applied. The issue has been resolved. Only the file view was impacted.
Identified
March 07, 2024 at 1:24 AM
Identified
March 07, 2024 at 1:24 AM
We identified the problem and are working on the fix.
Investigating
March 07, 2024 at 12:46 AM
Investigating
March 07, 2024 at 12:46 AM
Users can't upload or view files. We are currently investigating this incident.