All systems operational

2d API

99.70% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 99.12%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 202399.12% uptime

3d API

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Acquiring & PSP API

99.97% uptime
Oct 2023 · 100.0%Nov · 99.92%Dec · 100.0%
Oct 2023100.0% uptime
Nov 202399.92% uptime
Dec 2023100.0% uptime

Customer Portal

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Introducers Portal

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Merchant Portal

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Mobile Apps

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

intergiro.com website

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Onboarding

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Payment Processing

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

DaaS

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Staging environment

100.0% uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023100.0% uptime
Nov 2023100.0% uptime
Dec 2023100.0% uptime

Third Party: Marqeta → Card Issuing

Operational

Notice history

Dec 2023

Card Services Maintenance related to maintenance of our partner card provider
Scheduled for December 13, 2023 at 3:00 AM – 3:30 AM 30 minutes
  • Planned
    December 13, 2023 at 3:00 AM
    Planned
    December 13, 2023 at 3:00 AM

    We are planning for a scheduled maintenance during that time.

Issue with notifications
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Customers were unable to issue cards - problems on one of card provider side
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Incident with Staging
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Nov 2023

All services database maintenance
  • Completed
    November 30, 2023 at 6:00 PM
    Completed
    November 30, 2023 at 6:00 PM

    Maintenance has completed successfully

  • In progress
    November 30, 2023 at 5:00 PM
    In progress
    November 30, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    November 30, 2023 at 5:00 PM
    Planned
    November 30, 2023 at 5:00 PM

    We are planning for a scheduled maintenance during that time.

Core Service Maintenance
  • Completed
    November 14, 2023 at 9:56 PM
    Completed
    November 14, 2023 at 9:56 PM

    Maintenance has completed successfully.

  • In progress
    November 14, 2023 at 9:00 PM
    In progress
    November 14, 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    November 14, 2023 at 9:00 PM
    Planned
    November 14, 2023 at 9:00 PM

    We are planning for a scheduled maintenance during that time.

0.n4gmgy2s46ww: Incident with Acquiring & PSP API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Issue with cards - Problems on one of card provider side
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

0.n4duobk5ird2: Incident with Acquiring & PSP API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Oct 2023

No notices reported this month

Oct 2023 to Dec 2023