All systems operational

2d API

99.51% uptime
Jul 2023 · 99.99%Aug · 99.63%Sep · 98.92%
Jul 202399.99% uptime
Aug 202399.63% uptime
Sep 202398.92% uptime

3d API

99.47% uptime
Jul 2023 · 99.99%Aug · 99.56%Sep · 98.86%
Jul 202399.99% uptime
Aug 202399.56% uptime
Sep 202398.86% uptime

Acquiring & PSP API

99.94% uptime
Jul 2023 · 99.88%Aug · 100.0%Sep · 99.94%
Jul 202399.88% uptime
Aug 2023100.0% uptime
Sep 202399.94% uptime

Customer Portal

100.0% uptime
Jul 2023 · 99.99%Aug · 100.0%Sep · 100.0%
Jul 202399.99% uptime
Aug 2023100.0% uptime
Sep 2023100.0% uptime

Introducers Portal

99.98% uptime
Jul 2023 · 100.0%Aug · 99.93%Sep · 100.0%
Jul 2023100.0% uptime
Aug 202399.93% uptime
Sep 2023100.0% uptime

Merchant Portal

100.0% uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2023100.0% uptime
Aug 2023100.0% uptime
Sep 2023100.0% uptime

Mobile Apps

99.51% uptime
Jul 2023 · 99.99%Aug · 99.63%Sep · 98.92%
Jul 202399.99% uptime
Aug 202399.63% uptime
Sep 202398.92% uptime

intergiro.com website

100.0% uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2023100.0% uptime
Aug 2023100.0% uptime
Sep 2023100.0% uptime

Onboarding

99.98% uptime
Jul 2023 · 100.0%Aug · 99.93%Sep · 100.0%
Jul 2023100.0% uptime
Aug 202399.93% uptime
Sep 2023100.0% uptime

Payment Processing

99.51% uptime
Jul 2023 · 99.99%Aug · 99.63%Sep · 98.92%
Jul 202399.99% uptime
Aug 202399.63% uptime
Sep 202398.92% uptime

DaaS

100.0% uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2023100.0% uptime
Aug 2023100.0% uptime
Sep 2023100.0% uptime

Staging environment

100.0% uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%
Jul 2023100.0% uptime
Aug 2023100.0% uptime
Sep 2023100.0% uptime

Third Party: Marqeta → Card Issuing

Operational

Notice history

Sep 2023

Acquiring database maintanence
  • Completed
    September 12, 2023 at 6:19 AM
    Completed
    September 12, 2023 at 6:19 AM

    Maintenance has completed successfully.

  • In progress
    September 12, 2023 at 6:00 AM
    In progress
    September 12, 2023 at 6:00 AM

    Maintenance is now in progress

  • Planned
    September 12, 2023 at 6:00 AM
    Planned
    September 12, 2023 at 6:00 AM

    We are planning for a scheduled maintenance during that time.

0.n1vzamzi7k7b: Incident with Acquiring & PSP API, 3d API
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We're experiencing a service outage with Acquiring & PSP API availability. Our team is currently working to restore the service. We apologize for any inconvenience

0.n1t848m4p4ow: Incident with Merchant Portal
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident. Merchant Portal was impacted by planned maintenance.

Aug 2023

Problem with card processing services related to updates in 3rd party tool
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Problem with card processing service
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Update production infrastructure
  • Completed
    August 08, 2023 at 5:44 PM
    Completed
    August 08, 2023 at 5:44 PM

    Maintenance has completed successfully.

  • In progress
    August 08, 2023 at 4:00 PM
    In progress
    August 08, 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    August 08, 2023 at 4:00 PM
    Planned
    August 08, 2023 at 4:00 PM

    We are planning for a scheduled maintenance during that time.

0.n0l0p9g3cpog: Incident with 3d API, Onboarding, Introducers Portal
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We're experiencing some problems with Onboarding API, so some onboarding operations may temporary fail. Our team is currently working to restore the service. We apologize for any inconvenience

Jul 2023

Updating DAAS platform
  • Completed
    July 31, 2023 at 10:27 AM
    Completed
    July 31, 2023 at 10:27 AM

    Maintenance has completed successfully.

  • In progress
    July 31, 2023 at 9:50 AM
    In progress
    July 31, 2023 at 9:50 AM

    Maintenance is now in progress

  • Planned
    July 31, 2023 at 9:50 AM
    Planned
    July 31, 2023 at 9:50 AM

    We are planning for a scheduled maintenance during that time.

Update public endpoints infrastructure
  • Completed
    July 25, 2023 at 7:29 PM
    Completed
    July 25, 2023 at 7:29 PM

    Maintenance has completed successfully.

  • In progress
    July 25, 2023 at 7:10 PM
    In progress
    July 25, 2023 at 7:10 PM

    Maintenance is now in progress

  • Planned
    July 25, 2023 at 7:10 PM
    Planned
    July 25, 2023 at 7:10 PM

    We are planning for a scheduled maintenance during that time.

Update Staging infrastructure
  • Completed
    July 19, 2023 at 9:14 PM
    Completed
    July 19, 2023 at 9:14 PM

    Maintenance has completed successfully.

  • In progress
    July 19, 2023 at 4:30 PM
    In progress
    July 19, 2023 at 4:30 PM

    Maintenance is now in progress

  • Planned
    July 19, 2023 at 4:30 PM
    Planned
    July 19, 2023 at 4:30 PM

    We are planning for a scheduled maintenance during that time.

Database maintenance
  • Completed
    July 18, 2023 at 5:51 PM
    Completed
    July 18, 2023 at 5:51 PM

    Maintenance has completed successfully.

  • In progress
    July 18, 2023 at 4:30 PM
    In progress
    July 18, 2023 at 4:30 PM

    Maintenance is now in progress

  • Planned
    July 18, 2023 at 4:30 PM
    Planned
    July 18, 2023 at 4:30 PM

    We are planning for a scheduled maintenance during that time.

0.mzxbuqs6e9z4: Incident with 2d API, 3d API, Customer Portal, Mobile Apps, Payment Processing
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing general cards API & card payments availability outage for most of our customer facing products. Our team is currently working to restore the service. We apologize for any inconvenience

Jul 2023 to Sep 2023