Intergiro - Notice history

All systems operational

2d API - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.11%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

3d API - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 99.99%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Acquiring & PSP API - Operational

100% - uptime
Nov 2023 · 99.92%Dec · 99.98%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Customer Portal - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Introducers Portal - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Merchant Portal - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Mobile Apps - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

intergiro.com website - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Onboarding - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Payment Processing - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

DaaS - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Staging environment - Operational

100% - uptime
Nov 2023 · 100.0%Dec · 100.0%Jan 2024 · 100.0%

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Nov 2023
Dec 2023
Jan 2024

Notice history

Jan 2024

Updating core & cards services infrastructure
  • Completed
    January 17, 2024 at 8:35 PM
    Completed
    January 17, 2024 at 8:35 PM

    Maintenance has completed successfully.

  • In progress
    January 17, 2024 at 6:00 PM
    In progress
    January 17, 2024 at 6:00 PM

    Maintenance is now in progress

  • Planned
    January 17, 2024 at 6:00 PM
    Planned
    January 17, 2024 at 6:00 PM

    We are planning for a scheduled maintenance during that time.

Card processing maintenance
  • Completed
    January 09, 2024 at 10:18 AM
    Completed
    January 09, 2024 at 10:18 AM

    Maintenance has completed successfully.

  • In progress
    January 09, 2024 at 9:00 AM
    In progress
    January 09, 2024 at 9:00 AM

    Maintenance is now in progress

  • Planned
    January 09, 2024 at 9:00 AM
    Planned
    January 09, 2024 at 9:00 AM

    We are planning for a scheduled maintenance during that time.

Database maintenance
  • Completed
    January 08, 2024 at 9:10 PM
    Completed
    January 08, 2024 at 9:10 PM

    Maintenance has completed successfully.

  • In progress
    January 08, 2024 at 7:00 PM
    In progress
    January 08, 2024 at 7:00 PM

    Maintenance is now in progress

  • Planned
    January 08, 2024 at 7:00 PM
    Planned
    January 08, 2024 at 7:00 PM

    We are planning for a scheduled maintenance during that time.

Merchant Portal Maintenance
  • Completed
    January 04, 2024 at 10:14 PM
    Completed
    January 04, 2024 at 10:14 PM

    Maintenance has completed successfully.

  • In progress
    January 04, 2024 at 10:00 PM
    In progress
    January 04, 2024 at 10:00 PM

    Maintenance is now in progress

  • Planned
    January 04, 2024 at 10:00 PM
    Planned
    January 04, 2024 at 10:00 PM

    We are planning for a scheduled maintenance during that time.

Core service database maintenance
  • Completed
    January 02, 2024 at 7:20 PM
    Completed
    January 02, 2024 at 7:20 PM

    Maintenance has completed successfully.

  • In progress
    January 02, 2024 at 7:00 PM
    In progress
    January 02, 2024 at 7:00 PM

    Maintenance is now in progress

  • Planned
    January 02, 2024 at 7:00 PM
    Planned
    January 02, 2024 at 7:00 PM

    We are planning for a scheduled maintenance during that time.

Dec 2023

Some problem with onboarding flow
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Issue with transactions
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

0.n5ytz1omuvf7: Incident with Acquiring & PSP API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Problem with payments
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Maintenance of our 3rd party provider
  • Completed
    December 17, 2023 at 5:00 AM
    Completed
    December 17, 2023 at 5:00 AM

    Maintenance has completed successfully

  • In progress
    December 17, 2023 at 2:30 AM
    In progress
    December 17, 2023 at 2:30 AM

    Maintenance is now in progress

  • Planned
    December 17, 2023 at 2:30 AM
    Planned
    December 17, 2023 at 2:30 AM

    We are planning for a scheduled maintenance during that time.

Nov 2023

All services database maintenance
  • Completed
    November 30, 2023 at 6:00 PM
    Completed
    November 30, 2023 at 6:00 PM

    Maintenance has completed successfully

  • In progress
    November 30, 2023 at 5:00 PM
    In progress
    November 30, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    November 30, 2023 at 5:00 PM
    Planned
    November 30, 2023 at 5:00 PM

    We are planning for a scheduled maintenance during that time.

Core Service Maintenance
  • Completed
    November 14, 2023 at 9:56 PM
    Completed
    November 14, 2023 at 9:56 PM

    Maintenance has completed successfully.

  • In progress
    November 14, 2023 at 9:00 PM
    In progress
    November 14, 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    November 14, 2023 at 9:00 PM
    Planned
    November 14, 2023 at 9:00 PM

    We are planning for a scheduled maintenance during that time.

0.n4gmgy2s46ww: Incident with Acquiring & PSP API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Issue with cards - Problems on one of card provider side
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

0.n4duobk5ird2: Incident with Acquiring & PSP API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Nov 2023 to Jan 2024

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