All systems operational

2d API

99.99% uptime
May 2023 · 99.99%Jun · 100.0%Jul · 99.99%
May 202399.99% uptime
Jun 2023100.0% uptime
Jul 202399.99% uptime

3d API

99.71% uptime
May 2023 · 99.34%Jun · 99.83%Jul · 99.99%
May 202399.34% uptime
Jun 202399.83% uptime
Jul 202399.99% uptime

Acquiring & PSP API

99.71% uptime
May 2023 · 99.66%Jun · 99.60%Jul · 99.88%
May 202399.66% uptime
Jun 202399.60% uptime
Jul 202399.88% uptime

Customer Portal

99.99% uptime
May 2023 · 99.99%Jun · 100.0%Jul · 99.99%
May 202399.99% uptime
Jun 2023100.0% uptime
Jul 202399.99% uptime

Introducers Portal

100.0% uptime
May 2023 · 99.99%Jun · 100.0%Jul · 100.0%
May 202399.99% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Merchant Portal

99.98% uptime
May 2023 · 100.0%Jun · 99.95%Jul · 100.0%
May 2023100.0% uptime
Jun 202399.95% uptime
Jul 2023100.0% uptime

Mobile Apps

99.99% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 99.99%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 202399.99% uptime

intergiro.com website

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Onboarding

100.0% uptime
May 2023 · 99.99%Jun · 100.0%Jul · 100.0%
May 202399.99% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Payment Processing

99.88% uptime
May 2023 · 99.66%Jun · 100.0%Jul · 99.99%
May 202399.66% uptime
Jun 2023100.0% uptime
Jul 202399.99% uptime

DaaS

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Staging environment

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Notice history

Jul 2023

Updating DAAS platform
  • Completed
    July 31, 2023 at 10:27 AM
    Completed
    July 31, 2023 at 10:27 AM

    Maintenance has completed successfully.

  • In progress
    July 31, 2023 at 9:50 AM
    In progress
    July 31, 2023 at 9:50 AM

    Maintenance is now in progress

  • Planned
    July 31, 2023 at 9:50 AM
    Planned
    July 31, 2023 at 9:50 AM

    We are planning for a scheduled maintenance during that time.

Update public endpoints infrastructure
  • Completed
    July 25, 2023 at 7:29 PM
    Completed
    July 25, 2023 at 7:29 PM

    Maintenance has completed successfully.

  • In progress
    July 25, 2023 at 7:10 PM
    In progress
    July 25, 2023 at 7:10 PM

    Maintenance is now in progress

  • Planned
    July 25, 2023 at 7:10 PM
    Planned
    July 25, 2023 at 7:10 PM

    We are planning for a scheduled maintenance during that time.

Update Staging infrastructure
  • Completed
    July 19, 2023 at 9:14 PM
    Completed
    July 19, 2023 at 9:14 PM

    Maintenance has completed successfully.

  • In progress
    July 19, 2023 at 4:30 PM
    In progress
    July 19, 2023 at 4:30 PM

    Maintenance is now in progress

  • Planned
    July 19, 2023 at 4:30 PM
    Planned
    July 19, 2023 at 4:30 PM

    We are planning for a scheduled maintenance during that time.

Database maintenance
  • Completed
    July 18, 2023 at 5:51 PM
    Completed
    July 18, 2023 at 5:51 PM

    Maintenance has completed successfully.

  • In progress
    July 18, 2023 at 4:30 PM
    In progress
    July 18, 2023 at 4:30 PM

    Maintenance is now in progress

  • Planned
    July 18, 2023 at 4:30 PM
    Planned
    July 18, 2023 at 4:30 PM

    We are planning for a scheduled maintenance during that time.

0.mzxbuqs6e9z4: Incident with 2d API, 3d API, Customer Portal, Mobile Apps, Payment Processing
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing general cards API & card payments availability outage for most of our customer facing products. Our team is currently working to restore the service. We apologize for any inconvenience

Jun 2023

Cloud provider issue
  • Resolved
    Resolved

    This incident has been resolved on the cloud provider side. Root cause https://www.cloudflarestatus.com/incidents/rwkn8jv4wxsv

  • Investigating
    Investigating

    We are currently investigating this incident.

Acceptance rate reduced
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Cloudflare applied the fix. We are monitoring the results.

  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    Degraded performance for third party (Cloudflare)

0.myhqk2vy7wu8: Incident with Staging environment
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience

0.mycs5cy8o577: Incident with Acquiring & PSP API, 3d API, Merchant Portal
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    Degraded performance for acquiring services. Our team is currently working to restore the service. We apologize for any inconvenience

Problem with 3d transactions
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

May 2023

Problems with transaction authorizations on intergiro acquiring
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

All services database maintenance
  • Completed
    May 25, 2023 at 4:29 PM
    Completed
    May 25, 2023 at 4:29 PM

    Maintenance has completed successfully.

  • In progress
    May 25, 2023 at 4:00 PM
    In progress
    May 25, 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    May 25, 2023 at 4:00 PM
    Planned
    May 25, 2023 at 4:00 PM

    We are planning for a scheduled maintenance during that time.

Problem with 3d API UI
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

0.mxqfjkpppngr: Incident with 3d API, Onboarding
  • Resolved
    Resolved

    We're experiencing some problems with users onboarding. Our team is currently working to restore the service. We apologize for any inconvenience

  • Investigating
    Investigating

    We're experiencing some problems with users onboarding. Our team is currently working to restore the service. We apologize for any inconvenience

0.mxqfjpnahsea: Incident with 3d API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with 3d API redirects. Our team is currently working to restore the service. We apologize for any inconvenience

May 2023 to Jul 2023