Intergiro - Notice history

All systems operational

2d API - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

3d API - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Acquiring & PSP API - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Customer Portal - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 99.96%

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Jun 2024
Jul 2024
Aug 2024

Introducers Portal - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Merchant Portal - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Mobile Apps - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 99.96%

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Jun 2024
Jul 2024
Aug 2024

intergiro.com website - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Onboarding - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Payment Processing - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

DaaS - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 99.91%

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Jun 2024
Jul 2024
Aug 2024

Staging environment - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

0.ngz99a17v0qk: Incident with Staging environment
  • Resolved
    Resolved
    This incident has been resolved
  • Investigating
    Investigating
    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience
Card authorization proxy stopped accepting 3DS transactions
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Issues accessing core system
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
0.ngp4uqb2hnnk: Incident with Staging environment
  • Resolved
    Resolved
    This incident has been resolved
  • Investigating
    Investigating
    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience
0.ngo8pp3cxbeo: Incident with Staging environment
  • Resolved
    Resolved
    This incident has been resolved
  • Investigating
    Investigating
    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience

Jul 2024

Cloud infrastructure maintenance
  • Completed
    July 24, 2024 at 9:16 PM
    Completed
    July 24, 2024 at 9:16 PM
    Maintenance has completed successfully.
  • In progress
    July 24, 2024 at 7:00 PM
    In progress
    July 24, 2024 at 7:00 PM
    Maintenance is now in progress
  • Planned
    July 24, 2024 at 7:00 PM
    Planned
    July 24, 2024 at 7:00 PM
    We are planning for a scheduled maintenance during that time.
Issues generating pdf statements
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Delay new data ingestion for DaaS product
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Cloud infrastructure maintenance
  • Completed
    July 15, 2024 at 7:00 PM
    Completed
    July 15, 2024 at 7:00 PM
    Maintenance has completed successfully.
  • In progress
    July 15, 2024 at 4:00 PM
    In progress
    July 15, 2024 at 4:00 PM
    Maintenance is now in progress
  • Planned
    July 15, 2024 at 4:00 PM
    Planned
    July 15, 2024 at 4:00 PM

    We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected

Update DaaS components.
  • Completed
    July 10, 2024 at 4:21 PM
    Completed
    July 10, 2024 at 4:21 PM
    Maintenance has completed successfully.
  • In progress
    July 10, 2024 at 4:10 PM
    In progress
    July 10, 2024 at 4:10 PM
    Maintenance is now in progress
  • Planned
    July 10, 2024 at 4:10 PM
    Planned
    July 10, 2024 at 4:10 PM
    We are planning for a scheduled maintenance during that time.

Jun 2024

Database maintenance
  • Completed
    June 30, 2024 at 11:17 PM
    Completed
    June 30, 2024 at 11:17 PM
    Maintenance has completed successfully.
  • In progress
    June 30, 2024 at 11:00 PM
    In progress
    June 30, 2024 at 11:00 PM
    Maintenance is now in progress
  • Planned
    June 30, 2024 at 11:00 PM
    Planned
    June 30, 2024 at 11:00 PM
    We are planning for a scheduled maintenance during that time.
Cards Operation Services maintenance
  • Completed
    June 20, 2024 at 11:03 PM
    Completed
    June 20, 2024 at 11:03 PM
    Maintenance has completed successfully.
  • In progress
    June 20, 2024 at 10:00 PM
    In progress
    June 20, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    June 20, 2024 at 10:00 PM
    Planned
    June 20, 2024 at 10:00 PM

    All cards operations including card authorizations won't be working during this time.

Core service maintenance
  • Update
    June 19, 2024 at 10:18 PM
    Completed
    June 19, 2024 at 10:18 PM
    Maintenance has completed successfully.
  • Completed
    June 19, 2024 at 10:17 PM
    Completed
    June 19, 2024 at 10:17 PM
    Maintenance has completed successfully.
  • In progress
    June 19, 2024 at 10:00 PM
    In progress
    June 19, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    June 19, 2024 at 10:00 PM
    Planned
    June 19, 2024 at 10:00 PM
    We are planning for a scheduled maintenance during that time.
Problems with topups
  • Update
    Update
    This incident has been resolved.
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved

    It was internal issue related to DNS.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2024 to Aug 2024

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