Intergiro - Notice history

All systems operational

2d API - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 99.78%

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Nov 2024
Dec 2024
Jan 2025

3d API - Operational

100% - uptime
Nov 2024 · 99.98%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Acquiring & PSP API - Operational

100% - uptime
Nov 2024 · 99.94%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Customer Portal - Operational

100% - uptime
Nov 2024 · 99.99%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Introducers Portal - Operational

100% - uptime
Nov 2024 · 99.99%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Merchant Portal - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Mobile Apps - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

intergiro.com website - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Onboarding - Operational

100% - uptime
Nov 2024 · 99.99%Dec · 100.0%Jan 2025 · 99.78%

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Nov 2024
Dec 2024
Jan 2025

Payment Processing - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

DaaS - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Staging environment - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

2d onboarding issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Dec 2024

We're experiencing some problems with user authentication for most of our customer facing products. Our team is currently working to restore the service. We apologize for any inconvenience
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2024

Issue with monitoring
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Cloud infrastructure maintenance
  • Completed
    November 20, 2024 at 11:15 PM
    Completed
    November 20, 2024 at 11:15 PM
    Maintenance has completed successfully.
  • In progress
    November 20, 2024 at 7:00 PM
    In progress
    November 20, 2024 at 7:00 PM
    Maintenance is now in progress
  • Planned
    November 20, 2024 at 7:00 PM
    Planned
    November 20, 2024 at 7:00 PM

    We are planning for a scheduled maintenance during that time. It could affect some operations, no downtime is expected.

Issue with monitoring
  • Resolved
    Resolved

    We had an issue with monitoring producing false incidents. All systems are operational, no services were affected. We apologise for the inconvenience.

0.njvguphrwef4: Incident with Acquiring & PSP API
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Nov 2024 to Jan 2025

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