All systems operational

2d API

99.67% uptime
Dec 2023 · 99.11%Jan 2024 · 100.0%Feb · 99.94%
Dec 202399.11% uptime
Jan 2024100.0% uptime
Feb 202499.94% uptime

3d API

99.98% uptime
Dec 2023 · 99.99%Jan 2024 · 100.0%Feb · 99.94%
Dec 202399.99% uptime
Jan 2024100.0% uptime
Feb 202499.94% uptime

Acquiring & PSP API

99.99% uptime
Dec 2023 · 99.98%Jan 2024 · 100.0%Feb · 100.0%
Dec 202399.98% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Customer Portal

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Introducers Portal

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Merchant Portal

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Mobile Apps

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

intergiro.com website

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Onboarding

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Payment Processing

99.98% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 99.94%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 202499.94% uptime

DaaS

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Staging environment

100.0% uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%
Dec 2023100.0% uptime
Jan 2024100.0% uptime
Feb 2024100.0% uptime

Notice history

Feb 2024

Issue with card operations
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Problems with 3d API
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2024

Updating core & cards services infrastructure
  • Completed
    January 17, 2024 at 8:35 PM
    Completed
    January 17, 2024 at 8:35 PM

    Maintenance has completed successfully.

  • In progress
    January 17, 2024 at 6:00 PM
    In progress
    January 17, 2024 at 6:00 PM

    Maintenance is now in progress

  • Planned
    January 17, 2024 at 6:00 PM
    Planned
    January 17, 2024 at 6:00 PM

    We are planning for a scheduled maintenance during that time.

Card processing maintenance
  • Completed
    January 09, 2024 at 10:18 AM
    Completed
    January 09, 2024 at 10:18 AM

    Maintenance has completed successfully.

  • In progress
    January 09, 2024 at 9:00 AM
    In progress
    January 09, 2024 at 9:00 AM

    Maintenance is now in progress

  • Planned
    January 09, 2024 at 9:00 AM
    Planned
    January 09, 2024 at 9:00 AM

    We are planning for a scheduled maintenance during that time.

Database maintenance
  • Completed
    January 08, 2024 at 9:10 PM
    Completed
    January 08, 2024 at 9:10 PM

    Maintenance has completed successfully.

  • In progress
    January 08, 2024 at 7:00 PM
    In progress
    January 08, 2024 at 7:00 PM

    Maintenance is now in progress

  • Planned
    January 08, 2024 at 7:00 PM
    Planned
    January 08, 2024 at 7:00 PM

    We are planning for a scheduled maintenance during that time.

Merchant Portal Maintenance
  • Completed
    January 04, 2024 at 10:14 PM
    Completed
    January 04, 2024 at 10:14 PM

    Maintenance has completed successfully.

  • In progress
    January 04, 2024 at 10:00 PM
    In progress
    January 04, 2024 at 10:00 PM

    Maintenance is now in progress

  • Planned
    January 04, 2024 at 10:00 PM
    Planned
    January 04, 2024 at 10:00 PM

    We are planning for a scheduled maintenance during that time.

Core service database maintenance
  • Completed
    January 02, 2024 at 7:20 PM
    Completed
    January 02, 2024 at 7:20 PM

    Maintenance has completed successfully.

  • In progress
    January 02, 2024 at 7:00 PM
    In progress
    January 02, 2024 at 7:00 PM

    Maintenance is now in progress

  • Planned
    January 02, 2024 at 7:00 PM
    Planned
    January 02, 2024 at 7:00 PM

    We are planning for a scheduled maintenance during that time.

Dec 2023

Some problem with onboarding flow
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Issue with transactions
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

0.n5ytz1omuvf7: Incident with Acquiring & PSP API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with authorizations for some merchants. Our team is currently working to restore the service. We apologize for any inconvenience

Problem with payments
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

Maintenance of our 3rd party provider
  • Completed
    December 17, 2023 at 5:00 AM
    Completed
    December 17, 2023 at 5:00 AM

    Maintenance has completed successfully

  • In progress
    December 17, 2023 at 2:30 AM
    In progress
    December 17, 2023 at 2:30 AM

    Maintenance is now in progress

  • Planned
    December 17, 2023 at 2:30 AM
    Planned
    December 17, 2023 at 2:30 AM

    We are planning for a scheduled maintenance during that time.

Dec 2023 to Feb 2024