Intergiro - Notice history

All systems operational

2d API - Operational

100% - uptime
Mar 2024 · 99.96%Apr · 100.0%May · 99.97%

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Mar 2024
Apr 2024
May 2024

3d API - Operational

100% - uptime
Mar 2024 · 99.96%Apr · 100.0%May · 99.97%

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Mar 2024
Apr 2024
May 2024

Acquiring & PSP API - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Customer Portal - Operational

100% - uptime
Mar 2024 · 99.96%Apr · 100.0%May · 99.97%

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Mar 2024
Apr 2024
May 2024

Introducers Portal - Operational

100% - uptime
Mar 2024 · 99.96%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Merchant Portal - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Mobile Apps - Operational

100% - uptime
Mar 2024 · 99.96%Apr · 100.0%May · 99.97%

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Mar 2024
Apr 2024
May 2024

intergiro.com website - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Onboarding - Operational

100% - uptime
Mar 2024 · 99.96%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Payment Processing - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 99.91%

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Mar 2024
Apr 2024
May 2024

DaaS - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Staging environment - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

Cards services maintenance
  • Completed
    May 09, 2024 at 12:57 PM
    Completed
    May 09, 2024 at 12:57 PM
    Maintenance has completed successfully.
  • In progress
    May 09, 2024 at 12:00 PM
    In progress
    May 09, 2024 at 12:00 PM
    Maintenance is now in progress
  • Planned
    May 09, 2024 at 12:00 PM
    Planned
    May 09, 2024 at 12:00 PM
    We are planning for a scheduled maintenance during that time.
Issue with card operations
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Core banking database maintenance
  • Completed
    May 02, 2024 at 10:21 PM
    Completed
    May 02, 2024 at 10:21 PM
    Maintenance has completed successfully.
  • In progress
    May 02, 2024 at 10:00 PM
    In progress
    May 02, 2024 at 10:00 PM
    Maintenance is now in progress
  • Planned
    May 02, 2024 at 10:00 PM
    Planned
    May 02, 2024 at 10:00 PM

    Expected downtime of the core banking system and card payment for maximum 1 hour

Apr 2024

Delay with delivering webhooks to 3d clients
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Mar 2024

3rd party incident affected our services
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
Staging db maintanance
  • Completed
    March 18, 2024 at 10:01 PM
    Completed
    March 18, 2024 at 10:01 PM
    Maintenance has completed successfully.
  • In progress
    March 18, 2024 at 10:00 PM
    In progress
    March 18, 2024 at 10:00 PM
    Maintenance is now in progress.
  • Planned
    March 18, 2024 at 9:20 PM
    Planned
    March 18, 2024 at 9:20 PM
    We are planning for a scheduled maintenance during that time.
Database maintenance
  • Completed
    March 18, 2024 at 5:45 PM
    Completed
    March 18, 2024 at 5:45 PM
    Maintenance has completed successfully.
  • In progress
    March 18, 2024 at 5:24 PM
    In progress
    March 18, 2024 at 5:24 PM
    Maintenance is now in progress.
  • Planned
    March 18, 2024 at 5:23 PM
    Planned
    March 18, 2024 at 5:23 PM
    We are planning for a scheduled maintenance during that time.
Database maintenance
  • Completed
    March 14, 2024 at 3:54 AM
    Completed
    March 14, 2024 at 3:54 AM

    Maintenance has completed successfully.

  • In progress
    March 14, 2024 at 3:00 AM
    In progress
    March 14, 2024 at 3:00 AM
    Maintenance is now in progress
  • Planned
    March 14, 2024 at 3:00 AM
    Planned
    March 14, 2024 at 3:00 AM
    We are planning for a scheduled maintenance during that time.
Issue with file management
  • Resolved
    Resolved

    Fixed has been applied. The issue has been resolved. Only the file view was impacted.

  • Identified
    Identified

    We identified the problem and are working on the fix.

  • Investigating
    Investigating

    Users can't upload or view files. We are currently investigating this incident.

Mar 2024 to May 2024

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