All systems operational

2d API

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.99%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 202399.99% uptime

3d API

99.76% uptime
Mar 2023 · 100.0%Apr · 99.96%May · 99.34%
Mar 2023100.0% uptime
Apr 202399.96% uptime
May 202399.34% uptime

Acquiring & PSP API

99.88% uptime
Mar 2023 · 100.0%Apr · 99.99%May · 99.66%
Mar 2023100.0% uptime
Apr 202399.99% uptime
May 202399.66% uptime

Customer Portal

99.99% uptime
Mar 2023 · 100.0%Apr · 99.97%May · 99.99%
Mar 2023100.0% uptime
Apr 202399.97% uptime
May 202399.99% uptime

Introducers Portal

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.99%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 202399.99% uptime

Merchant Portal

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime

Mobile Apps

99.95% uptime
Mar 2023 · 100.0%Apr · 99.86%May · 100.0%
Mar 2023100.0% uptime
Apr 202399.86% uptime
May 2023100.0% uptime

intergiro.com website

100.0% uptime
Mar 2023 · 99.99%Apr · 100.0%May · 100.0%
Mar 202399.99% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime

Onboarding

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.99%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 202399.99% uptime

Payment Processing

99.88% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 99.66%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 202399.66% uptime

DaaS

100.0% uptime
Mar 2023 · 100.0%Apr · 100.0%May · 100.0%
Mar 2023100.0% uptime
Apr 2023100.0% uptime
May 2023100.0% uptime

Staging environment

99.98% uptime
Mar 2023 · 100.0%Apr · 99.96%May · 100.0%
Mar 2023100.0% uptime
Apr 202399.96% uptime
May 2023100.0% uptime

Notice history

May 2023

Problems with transaction authorizations on intergiro acquiring
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

All services database maintenance
  • Completed
    May 25, 2023 at 4:29 PM
    Completed
    May 25, 2023 at 4:29 PM

    Maintenance has completed successfully.

  • In progress
    May 25, 2023 at 4:00 PM
    In progress
    May 25, 2023 at 4:00 PM

    Maintenance is now in progress

  • Planned
    May 25, 2023 at 4:00 PM
    Planned
    May 25, 2023 at 4:00 PM

    We are planning for a scheduled maintenance during that time.

Problem with 3d API UI
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident.

0.mxqfjkpppngr: Incident with 3d API, Onboarding
  • Resolved
    Resolved

    We're experiencing some problems with users onboarding. Our team is currently working to restore the service. We apologize for any inconvenience

  • Investigating
    Investigating

    We're experiencing some problems with users onboarding. Our team is currently working to restore the service. We apologize for any inconvenience

0.mxqfjpnahsea: Incident with 3d API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing some problems with 3d API redirects. Our team is currently working to restore the service. We apologize for any inconvenience

Apr 2023

0.mwrohrvayzv3: Incident with Acquiring & PSP API, 3d API
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing a service outage with Acquiring & PSP API availability. Our team is currently working to restore the service. We apologize for any inconvenience

0.mwjt8kb5q2k7: Incident with Staging environment
  • Resolved
    Resolved

    This incident has been resolved

  • Investigating
    Investigating

    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience

0.mwjt8ee2dwjk: Incident with Staging environment
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We're experiencing partial outage for staging environment functionality. Our team is currently working to restore the service. We apologize for any inconvenience

Core services database maintenance
  • Completed
    April 19, 2023 at 6:13 PM
    Completed
    April 19, 2023 at 6:13 PM

    Maintenance has completed successfully.

  • In progress
    April 19, 2023 at 5:00 PM
    In progress
    April 19, 2023 at 5:00 PM

    Maintenance is now in progress

  • Planned
    April 19, 2023 at 5:00 PM
    Planned
    April 19, 2023 at 5:00 PM

    We are planning for a scheduled maintenance during that time.

Issue with onboarding for 2d & 3d interface
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Mar 2023

www.intergiro.com isn't accessible at the moment (automated)
  • Resolved
    Resolved

    www.intergiro.com is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    www.intergiro.com cannot be accessed at the moment. This incident was created by an automated monitoring service.

Mar 2023 to May 2023